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The power of AI Customer-Service.
Chatwize integrates your business data into a GPT-powered chatbot, automating 24/7 customer support with fast, accurate answers, saving you time and costs.
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These companies trust us and many more.
What is Chatwize?
Chatbot on Your Website or Link
Chatwize is a smart AI chatbot that integrates seamlessly as a chat bubble on your website or can be easily shared through a link. Customers can ask questions, schedule appointments, and access information instantly – all without waiting, available 24/7.
95 Languages, Human-Like Responses
With Chatwize, your customers can communicate in their preferred language, thanks to support for 95 languages. The chatbot understands their queries, retrieves relevant information, and responds naturally and contextually – just like a human would.
Human Support When Needed
When the chatbot encounters a complex question, it instantly escalates the conversation to a human agent. Customers never face delays and always receive personalized support without any interruptions.
Give Chatwize the right knowledge
Chatwize learns from your documents, such as a Word or PDF file with frequently asked questions or a complete dossier. The information is securely stored on ISO-certified AWS servers.
*Chatwize is continually updated to support the latest platforms and technologies.
Which Problems does Chatwize solve for your business?
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Customers get immediate answers through the chatbot. No more waiting in line or endless email exchanges: satisfaction goes up and reviews become more positive.
Employees and HR departments face less workload. The chatbot provides all necessary details on policies, leave, products, or returns—hassle-free.
By automating up to 80% of inquiries, you save on additional personnel without sacrificing quality or efficiency.
Outside office hours, the chatbot stays active. Both customers and employees receive help anytime, anywhere.
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Automates Support
Automates 80% of inquiries, supports multiple languages, and retrieves accurate answers for seamless efficiency.
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Cost Reduction
Our AI chatbot significantly lowers staffing costs, cutting expenses by up to 50%, while maintaining efficient customer service.
Chatbot Use Cases
Municipalitie
A chatbot handled over 500 citizen questions per month, such as “How do I apply for a driver’s license?” By supporting 95 languages, residents received instant answers, including links and guides in their native language. This saved staff hours of work and significantly improved citizen satisfaction.
Healthcare Institution
Staff inquiries about policy documents or internal resources were resolved instantly by the chatbot. Multilingual capabilities ensured that international employees got the help they needed, leading to smoother operations and reduced administrative workload.
E-commerce Companie
An AI chatbot automated FAQs about products, returns, and shipping. Customers received instant and accurate responses in their preferred language, reducing first-tier support tickets by 72% and boosting customer satisfaction with faster service.
Fuel Card Provider
The chatbot efficiently managed common questions about card activation, billing, and usage. It provided 24/7 support in multiple languages, saving costs and ensuring customers always had the information they needed without delay.
What is the difference between ChatGPT and Chatwize
ChatGPT is a general AI chatbot with no knowledge of your organization. Chatwize, on the other hand, is your smart knowledge base, trained on your documents and information. It knows everything about your organization, product, or service, provides accurate answers in 95 languages, switches to a human agent when needed, and automates tasks through integrations with other systems.
Learn More About Us
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Chatbot Features for Maximum Impact
Provide non-stop answers, enhancing customer satisfaction and efficiency.
Seamlessly shift complex issues to human agents for personalized solutions.
Automate lead generation to increase conversions and boost your marketing efforts.
Access and utilize past interactions for personalized support.
Deliver instant, precise answers using your business data.
Categorize interactions to analyze behavior and improve chatbot performance seamlessly.
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Reduce operational costs and improve service efficiency with automated multi-agent coordination.
Customize responses using your content from documents and websites.